AFTON ADVOCATE/OUTREACH COORDINATOR

The Turning Point is seeking an energetic compassionate candidate for the position of Advocate/ Outreach Coordinator; to join our team in our Afton office. The Advocate/ Outreach Coordinator is responsible for assisting victims of domestic violence, sexual assault, stalking and human trafficking. The ideal candidate must have a strong work ethic, provide services to clients in a non-judgmental and confidential capacity. We are looking for someone that also possesses the ability to work independently along with being an effective team member. The position also requires the candidate to have strong verbal and written communication skills, organizational skills, filing, computer skills, including, but not limited to, Microsoft Office, social media, and google docs.

Job Duties:

• Coordinate crisis intervention and referrals for clients.

• Assist individuals with completing Family Violence Protection Orders, Stalking Orders, Victims Compensation and other forms as needed.

• Accompany victims to court, hospital, and other agencies as needed.

• Assist victims during office hours.

• Primary staff person responsible for 40-hour volunteer advocate training. Organize agenda and materials, schedule speakers, and coordinate with staff. 

• Develop, maintain, and support advocate base, including annual recognition.

• Conduct back-up training for experienced advocates as necessary.

• Plan and facilitate regularly scheduled in-service training for volunteer advocates to help meet the 10-hour ongoing training requirement requesting assistance from staff and outside speakers as needed.

• Prepare and maintain monthly hotline schedule for volunteer advocates.

• Continuously engage and update volunteers though use of social media, print, email and/or any other means requesting assistance from staff as needed. 

• Develop and oversee media materials; information booths and outreach promoting the volunteer program in conjunction with the Outreach Coordinator.

• Organize legal and other pertinent annual training

• Use Microsoft Office software including Word, Excel, PowerPoint, Publisher and Outlook proficiently to create and modify office documents.

• Track hours for hot-line advocates, non-hotline volunteers and community service volunteers. 

• Responsible for training and oversight of volunteers, including group service and community service volunteers. Present problems and concerns with volunteers to the Executive Director.

• Create and maintain confidential file for each volunteer.

• Maintain donation spreadsheet for all monetary and in-kind donations

• Attend staff meetings.

• Attend conferences and staff development seminars to stay informed of issues related to the job.

• Assume other duties as directed by Executive Director.